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Assessing organisational Climate: The Climate Survey

To improve your chances of getting the most accurate understanding of your organisational climate:

Use external consultants to collect and interpret your climate survey data.
Understand that climate is dynamic and no single or fixed climate survey instrument has the ability to flex to suit changing times.
Get early involvement of organisational members
Guarantee confidentiality of climate survey data - the raw data must NEVER be accessible to the organisation.
Members must be able to trust the motive and processes of data collection and processing).
Understand that climate is serious stuff - not to be done half-heartedly or else survey-distrust or survey-fatigue will set in.


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Set up for successful climate survey

A successful climate assessment starts long before the climate survey is done. It starts with getting the climate ready for a climate assessment - and getting help. Otherwise, it will be about as effective as ‘typical’ - and they’re not effective according to most research on the topic. However, when done properly - that’s a different story.

We can help set the organisation up for a climate survey - help design the survey - execute the survey - analyse results - supervise interpretation in a way to maintain anonymity - help compile the report. [Contact us]

Note that we say ‘help’ do it. We don’t do all the work associated with climate assessment because it is a strategic imperative that the organisation better understands its climate and how to manipulate it purposefully. If your organisation follows our program, and in the spirit described, the survey will have an excellent chance to be accurate, valid, and useful.

Traps in climate assessment

There are a number of mistakes that can render climate surveys useless, or even harmful. These mistakes concern ‘what’ is done, and the ‘way’ it is done. The first mistake is to regard the climate survey as a tool for improving performance (rather than as a tool for finding what’s impeding performance). Another mistake, probably the largest, is to forget that the people being surveyed - are ‘people’ - individually - one at a time. It’s one thing to know about these traps, it’s another to have ways to address them - and that’s one area where climate consultants are helpful.