How we differ

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Deltapoint -
How we differ:

Everything we do includes learning, improving, or using “Strategic Conversation” - with very good reasons. Strategic Conversation is simple in concept but difficult in execution - it is conversation that creates, or will bring about action that supports, strategy. Because it specifically links to strategy, it also links to organisational goals and purpose.

Every organisation already engages in strategic conversation to some extent, but with little awareness or expertise. Check the research pages to see what happens when it is intentionally practiced - and strategic conversation (lower case) becomes Strategic Conversation (capitalised). 

We use Strategic Conversation extensively throughout our consultation relationships, from initial help to clarify what clients want/need from us, through to delivery of services and assessment of outcomes. Each consultation focus, be it organisation change, organisation climate, leadership team development etc is accompanied by Strategic Conversation. The combination provides:

  • the biggest bang because the programs contain not only the usual contents, but also the cultivation of Strategic Conversation
  • the gains are also personal - not just organisational
  • it brings about both personal and organisational behaviour changes
  • the smallest risk to achieving changes - there is no need to abandon processes that already work
  • a less threatening approach to change because it is skills-development based rather than skills-threatening
  • the smallest immediate cost because there are no ‘product royalties’ or extensive ‘systems materials’ to purchase.
  • both short and long-term impacts.
  • changes that continue to happen long after the program delivery has stopped.
  • Strategic Conversation is not in competition with other change programs, but helps them..

To get the benefits of Strategic Conversation throughout the organisation we have taken traditional and familiar workshops and courses and rebuilt them using both Strategic Conversation and psychology at the core. The Strategic Conversation is to help guide conversation away from the familiar (and easy) operational bias and towards strategic action-based (more difficult) focus. The psychology recognises that ‘people’ are involved and that behavioural change is the ultimate goal. 

Look at the research about Strategic Conversation, and the practical findings from the organisations that started using it

Our approach, validated by research, is that the processes are more effective if started at the top - with the executive leadership team. Furthermore, the research validates the initial sequence - beginning with clarifying organisational purpose and goals while learning about and practicing Strategic Conversation. This is done as part of our workshop on ‘Better Meetings” for high performing teams. This program can provide an initial and quick change of the way things are done - “if” the executive team members collaborate. This program also acts as a base on which our other programs build - all focusing on strengthening the components of, and use of, the organisation’s strategic loop (the basic strategic system)