Management - causing problems
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Management is the ability to harness human and other capital to achieve short- and long-term business objectives. Three main areas of attention are:
- Work (eg. prioritise, flow, quality)
- Resources (eg. financial, capital, human)
- Stakeholders (eg. customers, employees) [This is the hardest to achieve professionalism
It is also the one most likely to differentiate success
Management becomes a cause of problems if any of the three area are handled poorly. The most likely management-based problems centre around ‘people’. “If if wasn’t for the people here, I’d get much more done”. Some managers don’t get it - it’s ALL about people. Almost - it’s the successful mix of technical, human, and conceptual skills.
Contact us about training or coaching your managers - on or off site
It’s easier to describe good management skills than list all the failures that beset poor managers. Superior management skills allow recruiting top-quality people, develop employee skills, offering appropriate challenges and get top-quality performance and productivity through appropriate relationships and incentives. These managers are effective communicators who can motivate people at multiple levels of hierarchy - above or below them. Their staff are probably unusually loyal
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