Organisation climate
...is usually an accident of all previous decisions and interactions experienced by the organisation. Climate is usually messy and unpredictable. Yet climate is crucial to optimal contribution of the workforce.
Organisations regarded as ‘superior’ long-term performers, in addition to having admirable economic outcomes, also have a healthy ‘intentional’ internal climate.
In contrast, organisations that occasionally ‘do a survey’ to try to fix staff problems are doing the members a disservice, especially if the survey is done ‘in-house’. There is no argument or doubt that externally run climate survey provide more data - and better quality data.
Staff surveys risk raising false hopes, other than to members who already know ‘their truth’ about such surveys. Surveys risk breeding cynicism.
However, organisational climate can be a powerful strategic ally to an organisation seeking a strategic advantage. First - understand climate, then understand your climate, then which levers do what, and so on. It’s a process that is very difficult for another organisation to duplicate.
In combination with Strategic Conversation and other topics described on this website, any organisation can decide to become a superior performer.
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